Job-ID28295625Reference26-15192Global Banking Americas Operations mission is to be a valued PARTNER to our internal and external clients, providing the highest quality support and levels of customer service. One of it’s major mission is Transformation & Automation of operational platform and instilling a culture of continuous improvement. Operations is committed to the CLIENT CODE of CONDUCT and takes pride in the professional and respectful execution of its responsibilities. Global Banking Operations (GBO) is one of the largest cluster within CIB Americas Operations function; and it is responsible for managing Middle Office & Back Office operations. GBO consists of teams such as, Trade Finance Operations, Lending Operations, Credit Middle Office, Transversal Services and Production Support. GBO teams work closely with our business partners and global teams, as part of the global team, to process and understand requirements from clients, industry, regulators and other stakeholders, and manage operations against those requirements. Candidate Success Factors: Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform: · Results and Impact o Able to influence peers and team. o Demonstrates good judgement when making decisions of high complexity and impact. o Exercise appropriate autonomy in the execution and delivery of work. o Responsible for driving outcomes, which have meaningful effect on team or department. · Leadership and Collaboration: o Creates trust with colleagues. o Acts in leadership capacity for projects, processes, or programs. · Client, Customer and Stakeholder Focus: o Able to build relationships with a mix of colleagues and clients. o Interacts regularly with management and department leaders. o Demonstrates the ability to influence stakeholders at the team level. · Compliance Culture and Conduct: o Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts. o Perceived as a person of high moral character; upholds corporate values and displays high ethical standards. Responsibilities: · Handle day-to-day global banking operations activities, such as o reviewing the credit deals, o perform control activities; and o processing data from credit agreements and other documents, into CLIENT systems
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