Job Description

Host

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Host plays a key role in delivering exceptional guest experiences by performing a variety of entry-level customer service and clerical tasks. The host ensures a smooth and efficient flow of guests into the restaurant.

Responsibilities

• Performs a variety of entry-level customer service and clerical tasks.
• Works with the Dining Room Supervisor to ensure a smooth flow of guests to the restaurant.
• Responds to employees, management, and customers' queries.
• Performs opening and closing duties as assigned by management.
• Keeps shared work stations and areas clean and sanitary.

Requirements

• Must pass a pre-employment background check.
• Minimum age of 18 years required to serve alcohol in the State of Alaska.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities

• Must have or the ability to obtain an Alaska Food Handler's Card.
• Ability to regularly lift a minimum of 10-15 pounds, frequently lift and or move up to 25-50 pounds.
• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About Holland America/Princess Alaska-Yukon Land Operations

We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Our Hiring Process

Stage 1: Applied

Stage 2: Your Interview

Stage 3: Offer

Stage 4: Satisfactory Background Check

Stage 5: Hired

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